Cardinal Health recalls Genius 3 Tympanic Thermometers (model 303013) manufactured after Dec 2017 with serial numbers >= N17700101 due to potential accuracy drift causing readings to exceed tolerance.
The frequency of calibration for the Genius Tympanic Thermometer as stated in the operating manual may not ensure that thermometers always remain within the stated accuracy range (¿ 0.2¿C for Genius 2 and ¿ 0.3¿C for Genius 3 thermometers). The measurement readings drift upwards over time, which means that the thermometers could exceed the upper stated accuracy tolerance of +0.2¿C for Genius 2 or +0.3¿C for Genius 3.
Cardinal Health is recalling Genius 3 Tympanic Thermometers made after December 4, 2017 with serial numbers starting with N17700101. These thermometers may give inaccurate readings over time, potentially leading to incorrect health assessments.
The thermometers may drift upward in temperature readings over time. This could cause them to exceed their stated accuracy tolerance (0.3°C for Genius 3), potentially leading to incorrect health assessments.
Parents and caregivers who use these thermometers for children's temperatures are most at risk. The recall affects specific models made after December 4, 2017 with serial numbers starting with N17700101.
Check for serial numbers starting with N17700101 or higher. The product was manufactured after December 4, 2017. Look for the item code 303013 on the thermometer.
Look for serial numbers starting with N17700101 or higher on the thermometer.
Ensure the thermometer was manufactured after December 4, 2017.
The thermometers may drift upward in temperature readings over time, potentially exceeding their stated accuracy tolerance of +0.3°C for Genius 3 models.
The recall record does not specify a remedy, so no action is required beyond checking if your thermometer is affected.
Check for serial numbers starting with N17700101 or higher and ensure it was manufactured after December 4, 2017.
We’ve drafted a message you can send Cardinal Health to request your refund or repair — edit it as you like.
Subject: Recall Z-0991-2020 — Cardinal Health Cardinal Health Hello, I own a Cardinal Health that is covered by recall Z-0991-2020 from Cardinal Health. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.