GE Healthcare recalls Lunar iDXA Pro and Advance bone dens: control panel issue may cause accidental radiation exposure. Affected units with enCORE v18 software need attention.
An issue with the Lunar iDXA control panel may cause the start button to not release and potentially contribute to an accidental radiation occurrence.
GE Healthcare is recalling Lunar iDXA Pro and Advance bone densitometers with enCORE v18 software. The control panel issue could cause the start button to not release, potentially leading to accidental radiation exposure during use.
The control panel may fail to release the start button, causing the device to remain active and potentially emit radiation without user control. This could happen during a bone density test if the button isn't properly released after activation.
Medical facilities using the Lunar iDXA Pro or Advance bone densitometers with enCORE v18 software are most at risk. Patients undergoing bone density tests with these devices may be exposed to radiation if the issue occurs.
Check if your bone densitometer has the model name 'Lunar iDXA Pro' or 'Lunar iDXA Advance' and uses enCORE v18 software. The recall applies to all affected systems, regardless of when they were purchased.
Verify if your device has the model name 'Lunar iDXA Pro' or 'Lunar iDXA Advance' and uses enCORE v18 software.
The control panel may cause the start button to not release, potentially leading to accidental radiation exposure during use.
Check if your device has the model name 'Lunar iDXA Pro' or 'Lunar iDXA Advance' and uses enCORE v18 software. If affected, contact GE Healthcare for guidance.
The recall states the issue could contribute to accidental radiation exposure, but does not specify a risk of serious injury or death.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1712-2020 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-1712-2020 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
