GE Healthcare Lunar iDXA Advance Bone Densitometer Recall: Radiation Risk

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Contact the company & request your remedy

Recalling firmGE Healthcare, LLC3000 N Grandview Blvd, N/A · Waukesha, WI 53188-1615

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✎ GovInfoNow plain-language explainer

What happened, in plain English

GE Healthcare is recalling all Lunar iDXA Advance bone densitometers with enCORE v16 software due to a potential control panel issue that could cause the start button to not release, risking accidental radiation exposure. This poses a radiation hazard during use, requiring immediate attention to prevent unintended radiation events.

Why it’s dangerous

The control panel issue can cause the start button to remain engaged, potentially allowing radiation to be emitted during scans without the user's awareness. This could lead to accidental radiation exposure if the device is used without proper safety checks.

Who’s affected

Medical facilities using the Lunar iDXA Advance bone densitometer with enCORE v16 software are most at risk. Patients undergoing bone density scans with this device may be exposed to unintended radiation.

How to tell if you have this one

Check if your bone densitometer has the model name 'Lunar iDXA Advance' and software version 'enCORE v16'. All affected systems are included in this recall.

Brand
GE Healthcare
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Device Software Version
Verify your device's software version to confirm if it is enCORE v16.
Contact Manufacturer for Guidance
Reach out to GE Healthcare for specific instructions on addressing the issue.

✎ GovInfoNow

Questions people ask

Is this recall affecting my bone density scan device?

Yes, if your device is a Lunar iDXA Advance with enCORE v16 software, it is affected by this recall.

How can I tell if my device is affected?

Check for the model name 'Lunar iDXA Advance' and software version 'enCORE v16' on your device.

What should I do if I have this device?

Contact GE Healthcare for specific instructions on addressing the issue.

Take action

Contact GE Healthcare

We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-1710-2020 — GE Healthcare GE Healthcare

Hello,

I own a GE Healthcare that is covered by recall Z-1710-2020 from GE Healthcare.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-1710-2020 (December 3, 2019) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1710-2020 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

GE Healthcare, LLC recalls Lunar iDXA Advance (iDXA with enCORE v16) bone densitometer

Use caution until it’s fixed