Care Essentials recalls 100+ Cocoon Convective Warming Systems (CWS4000) with serial numbers starting CWS4-10001-14 to CWS4-10868-15 due to potential thermal damage near power cord connector if improperly connected.
Potential for thermal damage near the power cord connector and Power Entry Module (PEM) due to improper connection of the power cord connector and PEM pins on the Cocoon Convective Warming System.
Care Essentials is recalling 100+ Cocoon Convective Warming Systems (CWS4000) that could cause thermal damage near the power cord connector if the power cord isn't connected properly to the Power Entry Module. This risk exists in specific models with serial numbers starting from CWS4-10001-14 to CWS4-10868-15.
The device could overheat near the power cord connector and Power Entry Module if the power cord isn't connected correctly to the Power Entry Module pins. This improper connection might cause thermal damage to nearby objects or surfaces.
Users of the Cocoon Convective Warming System (CWS4000) with serial numbers starting from CWS4-10001-14 to CWS4-10868-15 are affected. People using this device for heating purposes are most at risk if the power cord isn't connected properly to the Power Entry Module.
Check if your Cocoon Convective Warming System has a serial number starting with CWS4-10001-14 to CWS4-10868-15. The product code is CWS4000 (110V).
Look for the serial number on your device, which starts with CWS4-10001-14 to CWS4-10868-15.
The product code is CWS4000 (110V).
Check if your device has a serial number starting with CWS4-10001-14 to CWS4-10868-15.
The recall record does not specify a remedy, so you should contact Care Essentials for further instructions.
We’ve drafted a message you can send Care Essentials to request your refund or repair — edit it as you like.
Subject: Recall Z-0986-2020 — Care Essentials Care Essentials Hello, I own a Care Essentials that is covered by recall Z-0986-2020 from Care Essentials. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
