Care Essentials recalls Cocoon Convective Warming System (CWS5000) due to potential thermal damage near power cord connector. Affected units have specific serial numbers and product codes.
Potential for thermal damage near the power cord connector and Power Entry Module (PEM) due to improper connection of the power cord connector and PEM pins on the Cocoon Convective Warming System.
Care Essentials is recalling their Cocoon Convective Warming System (CWS5000 model) because improper connection of the power cord can cause thermal damage near the power connector. This could lead to burns or fire if the device is used incorrectly.
The hazard occurs when the power cord connector is not properly connected to the Power Entry Module (PEM) pins. This can cause overheating near the power connector, potentially leading to burns or fire if the device is used incorrectly.
Owners of the Cocoon Convective Warming System with Product Code CWS5000 (110V) and specific serial numbers listed in the recall are affected. Users who connect the power cord improperly are at risk of thermal damage.
Check for Product Code CWS5000 (110V) on the device. Affected units have serial numbers starting with CWS5-400001-18 through S00252 or other specific serial numbers listed in the recall.
Look for Product Code CWS5000 (110V) on the device label.
Check if the device has a serial number listed in the recall (e.g., CWS5-400001-18 through S00252).
The product code is CWS5000 (110V).
Check for Product Code CWS5000 (110V) and verify the serial number is in the list provided in the recall (e.g., CWS5-400001-18 through S00252).
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Care Essentials to request your refund or repair — edit it as you like.
Subject: Recall Z-0987-2020 — Care Essentials Care Essentials Hello, I own a Care Essentials that is covered by recall Z-0987-2020 from Care Essentials. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
