Soredex DIGORA Optime SOLID STATE X-RAY IMAGER (flat panel/digital) with specific serial numbers may have PSU short circuits causing fire. Recalled units include 1143XXXXX, 1221XXXXX, 1224XXXXX, and 1229XXXXX serial numbers.
Slow degradation of plastic insulation used in the PSU DC plug of the DIGORA Optime, Scan eXam, Express, GXPS-500 systems may result in short circuiting which may cause heating and melting. The melting may generate smoke and eventually cause the PSU to fail.
Soredex recalls certain DIGORA Optime X-ray imagers due to slow degradation of plastic insulation in the power supply that could cause short circuits, heating, melting, and potentially fire. This affects medical imaging equipment used in hospitals and clinics.
The plastic insulation in the power supply (PSU) of the X-ray imager may degrade over time, leading to short circuits. This can cause the PSU to heat up, melt, and potentially generate smoke or fire.
Medical facilities using Soredex DIGORA Optime X-ray imagers with the specific serial numbers listed in the recall are affected. Staff and patients using these units are at risk if the power supply fails.
Check if your X-ray imager has a nine-digit serial number starting with 1143, 1221, 1224, or 1229 followed by six digits. The full list of affected serial numbers is provided in the recall notice.
Look for a nine-digit serial number starting with 1143, 1221, 1224, or 1229 followed by six digits.
Soredex is recalling certain DIGORA Optime SOLID STATE X-RAY IMAGERS due to potential short circuits in the power supply that could cause heating, melting, and fire.
Check if your unit has a nine-digit serial number starting with 1143, 1221, 1224, or 1229 followed by six digits. The full list of affected serial numbers is provided in the recall notice.
The recall does not specify a remedy, so you should contact Soredex directly for further instructions.
We’ve drafted a message you can send Soredex to request your refund or repair — edit it as you like.
Subject: Recall Z-0839-2020 — Soredex Soredex Hello, I own a Soredex that is covered by recall Z-0839-2020 from Soredex. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
