Philips recalls Azurion series X-ray systems used in operating rooms due to potential overheating from 480V power supply, which may cause burning smells and system failure.
Early life failure of the ADUs only occurs when the hospital mains provide 480V to the system. This current voltage may lead to saturation and overheating of the coils that protect the IGBTs (insulated-gate bipolar transistor) of the ADU. The overheating may generate a peculiar burning smell that may be noticed. In some instances, this burning smell may be noticed before the ADU fails. When the ADU fails the X-ray performance of the system is reduced to Emergency Fluoroscopy. Exposure will not be possible and image quality will be reduced.
Philips is recalling its Azurion series X-ray systems used in operating rooms because they can overheat when powered by 480V electricity. This overheating may cause a burning smell and reduce the system's ability to take images safely.
The system overheats when powered by 480V electricity, which can cause burning smells and reduce X-ray performance. If the system fails, it may not be able to take images safely, potentially affecting patient care.
Healthcare facilities using Philips Azurion X-ray systems in operating rooms are most at risk. Patients and staff could be affected if the system fails during critical procedures.
Check for the Azurion series X-ray systems used in operating rooms. The product includes a serial number starting with 921.
Ensure the system is not connected to a 480V power source, as this can cause overheating.
The Azurion series can overheat when powered by 480V electricity, which may cause burning smells and system failure.
The system may produce a burning smell and fail, reducing X-ray performance to emergency fluoroscopy and preventing image capture.
Look for the Azurion series X-ray systems used in operating rooms with a serial number starting with 921.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2476-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-2476-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
