Philips recalls specific Allura Xper X-ray systems with a leaky cooling system that could drip onto electrical parts, causing fire or smoke. Affected models include 722003-722039.
Due to a leak in the detector cooling system, cooling liquid may leak outside the drip tray of the chiller. If this occurs the liquid may drip onto electrical components in the R cabinet located in the technical room, which could lead to damage to the system and potentially cause thermal events such as a burning odor, smoke or fire.
Philips is recalling certain Allura Xper X-ray systems due to a leak in the cooling system that could drip onto electrical components, potentially causing smoke, fire, or system damage. This risk applies to specific model numbers and serial numbers listed in the recall.
The cooling system leak can cause liquid to drip outside the drip tray onto electrical components in the technical room. This may lead to thermal events like smoke, burning odors, or fire if the liquid contacts sensitive electronics.
Healthcare facilities using the affected Philips Allura Xper X-ray systems are most at risk. Patients and staff in hospitals or clinics with these systems may be impacted if the leak causes system damage.
Check for model numbers 722003 through 722039 or serial numbers listed in the recall notice. The affected units lack an extended drip tray for the chiller.
Compare your unit's model number and serial number against the list provided in the recall notice to confirm if it is affected.
Reach out to Philips directly for specific instructions on whether your unit needs repair or replacement.
The recall is due to a leak in the detector cooling system that could cause liquid to drip onto electrical components, potentially leading to smoke, fire, or system damage.
Check if your unit has a model number between 722003 and 722039 or a serial number listed in the recall notice. Affected units lack an extended drip tray for the chiller.
No, but you should check if your unit is affected and contact Philips for guidance on next steps.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0724-2022 — Philips Philips Hello, I own a Philips that is covered by recall Z-0724-2022 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
