Siemens recalls Luminos Agile Max model 10762471 due to a software bug that could assign one X-ray image to two patients, potentially affecting medical diagnosis. Serial numbers listed.
A software bug may lead to one image to be assigned to two different patients, which could potentially affect medical diagnosis.
Siemens is recalling the Luminos Agile Max medical imaging device model 10762471 because a software bug might cause one X-ray image to be linked to two different patients. This could lead to incorrect medical diagnoses if not addressed.
A software bug in the device could cause a single X-ray image to be assigned to two different patients. This might result in incorrect medical diagnoses if the images are used for patient treatment decisions.
Healthcare providers using the Luminos Agile Max device model 10762471 for medical imaging. Patients receiving scans with this model may be at risk of misdiagnosis.
The Luminos Agile Max model 10762471 with serial numbers listed in the recall notice. This device is used for medical imaging, including X-rays of the body.
Verify if your device has a serial number from the list provided in the recall notice.
The recall is due to a software bug that could cause one X-ray image to be assigned to two patients, potentially affecting medical diagnosis. However, the hazard is not described as causing serious injury or death in normal use.
Check if your device has a serial number from the list provided in the recall notice (e.g., 61203, 61751, etc.).
The recall does not specify a remedy, so no action is required beyond checking if your device is listed.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1338-2020 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1338-2020 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.