Philips recalls IQon Spectral CT scanners with model 728332 due to potential cooling unit bolt not tightened, risking overheating. Affected units may need repair.
The bolt affixing the cooling unit to the rotor was not tightened to specification on the Philips Brilliance iCT systems.
Philips is recalling certain IQon Spectral CT scanners because a bolt securing the cooling unit wasn't tightened properly. This could cause overheating and damage to the machine, but the risk to users is low since the scanners are used in medical facilities.
The bolt that holds the cooling unit to the rotor wasn't tightened correctly. This could lead to overheating of the machine, potentially causing damage or malfunction during operation. However, the scanners are designed for medical use and the risk to patients and staff is low.
Medical facilities that own Philips Brilliance IQon Spectral CT scanners with model number 728332 are likely affected. Staff and patients using these scanners are at minimal risk since the issue is internal to the machine.
Check for model number 728332 on the scanner. The unit may also have a unique device identifier (UDI) starting with (01)00884838059542(21)860067 or serial numbers 860067 or 860023.
Verify the model number on your Philips Brilliance IQon Spectral CT scanner to see if it matches 728332.
The recall is for medical equipment used in facilities. The risk to patients is low as the scanners are designed for medical use and the issue is internal to the machine.
Check for model number 728332, UDI starting with (01)00884838059542(21)860067, or serial numbers 860067 or 860023.
No, the remedy is not specified in the recall notice, so users can continue normal operations but should check for the model number.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1923-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1923-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
