Philips recalls specific models of Brilliance iCT CT scanners due to a bolt not being tightened to specification, potentially causing system failure. Affected units include model 728306 with listed serial numbers and UDI codes.
The bolt affixing the cooling unit to the rotor was not tightened to specification on the Philips Brilliance iCT systems.
Philips is recalling certain Brilliance iCT CT scanners because a bolt securing the cooling unit to the rotor wasn't tightened properly. This could lead to system failure during operation, which might cause injury or damage to the equipment.
The bolt that holds the cooling unit to the rotor wasn't tightened to the correct specification. This could cause the cooling unit to become loose, potentially leading to system failure during operation, which might result in injury or equipment damage.
Healthcare facilities using the Philips Brilliance iCT CT scanners with model number 728306 and listed serial numbers are most at risk. Patients and staff could be affected if the system fails during scans.
Check for model number 728306 on the scanner. Look for specific serial numbers listed in the recall notice: 100193, 100408, 100457, 100783, 100356, 100113, 100380, 100318, 100848, 100112, 100742, 100447, 100685, 100375, 100449, 100659, 100158, 100398, and 100117 (added May 22, 2020).
Identify the model number on the scanner, which should be 728306 for affected units.
Reach out to Philips customer support to confirm if your scanner is affected and get instructions for next steps.
The bolt securing the cooling unit to the rotor wasn't tightened to specification, which could cause system failure during operation.
Check if your scanner has model number 728306 and the listed serial numbers. Contact Philips support for specific instructions.
The recall indicates a potential for system failure, which could lead to injury or equipment damage, but the exact risk isn't specified in the notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1921-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1921-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
