Philips recalls Zenition 50 systems with system code 718096 due to potential electrical exposure from damaged cable connections. Affected units may lose video signal or expose live parts (230 V).
When strain relief is lost at the stand side of the Stand MVS Trolley Cable, over time one or more electrical contacts could break due to pulling, twisting, or dropping of the connector. If this happens, live parts may be exposed (230 V) and/or the video signal can be lost.
Philips is recalling Zenition 50 medical imaging systems with system code 718096 because cable connections can break over time, risking electrical exposure (230 V) or video signal loss. This could cause injury if the device is used improperly.
If the stand side cable of the Stand MVS Trolley Cable loses strain relief, electrical contacts can break from pulling, twisting, or dropping. This may expose live electrical parts (230 V) or cause video signal loss during medical procedures.
Medical professionals using these systems for radiological procedures are most at risk. Patients receiving imaging during these procedures could be affected if the system malfunctions.
Check for system code 718096 on Philips Zenition 50 devices used for radiological guidance. These units were sold for diagnostic, interventional, and surgical procedures on patients over one month of age.
Look for system code 718096 on the device's label to confirm if it's affected.
No, the devices are not intended for neonates (birth to one month).
Electrical contacts may break, exposing live parts (230 V) or causing video signal loss.
Check for system code 718096 on the device's label; these units were used for radiological procedures on patients over one month of age.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1932-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1932-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
