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Lower risk Medical device recall · FDA · Published April 20, 2020

Trivid: TRUE METRIX Blood Glucose Meter Shows Results in mmol/L Instead of mg/dL

Trividia Health recalls a blood glucose meter that displays results in mmol/L instead of mg/dL, causing incorrect readings for diabetes management.

🇺🇸 FDA recall #Z-2201-2020Medical deviceTrividia Health ›
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Recalling firmTrividia Health, Inc.2400 NW 55th Ct · Ft Lauderdale, FL 33309-2672
✎ GovInfoNow plain-language explainer

Trividia Health recalls a blood glucose meter that shows results in mmol/L instead of mg/dL. This error could lead to incorrect diabetes management decisions since healthcare providers typically use mg/dL for blood glucose measurements. Read more at govinfonow.com/recall/65349-trivid-true-metrix-blood-glucose-meter-shows-results-in-mmol.

Source Summary by GovInfoNow · govinfonow.com/recall/65349-trivid-true-metrix-blood-glucose-meter-shows-results-in-mmol · Updated August 19, 2026 · FDA enforcement record: FDA #Z-2201-2020

Cite this page

“Trivid: TRUE METRIX Blood Glucose Meter Shows Results in mmol/L Instead of mg/dL.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/65349-trivid-true-metrix-blood-glucose-meter-shows-results-in-mmol. Based on FDA recall #Z-2201-2020 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2201-2020%22&limit=1).

The FDA announced on April 20, 2020, that Trividia Health, Inc. recalled one TRUE METRIX SELF MONITORING BLOOD GLUCOSE SYSTEM because the meter displays glucose results in mmol/L instead of mg/dL. The agency stated the unit was distributed nationwide.

How to tell if you have it

  • Brand: Trividia Health
  • Product: TRUE METRIX SELF MONITORING BLOOD GLUCOSE SYSTEM
  • Serial Number: TA1548753

The hazard

One TRUE METRIX AIR blood glucose meter was packaged into a TRUE METRIX blood glucose meter kit with an incorrect factory-set unit of measure. The meter displays glucose results in mmol/L rather than mg/dL.

Context

GovInfoNow's records show Trividia Health, Inc. has two other recalls on record since October 7, 2025. On February 6, 2026, the company recalled blood glucose device owner booklets that may not guide users on responding to an E-5 error code. On October 7, 2025, Trividia Health recalled a blood glucose meter with display issues causing potential misreading of glucose values. Other recent recalls of similar products include Abbott Diabetes Care FreeStyle Libre 3 Plus Sensor Recall (November 24, 2025).

How to tell if you have this one

The recalled meter has a serial number TA1548753. It was distributed in the United States as part of a TRUE METRIX blood glucose meter kit.

  • Brand
    Trividia Health
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Meter Serial Number

    Look for the serial number TA1548753 on the meter kit.

Where it went and when

Where it was distributed

Distributed nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “US Nationwide distribution including in the state of Florida.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide.

Recall timeline

FDA terminated this recall 13 months after the firm started it.

1. Firm started the recall: Apr 20, 202012. FDA classified it Class II: Jun 1, 202023. Published in FDA’s Enforcement Report: Jun 10, 202034. FDA terminated the recall: Jun 1, 2021420202021
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-2201-2020 (April 20, 2020) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2201-2020 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA