Trividia Health recalls TRUE METRIX blood glucose meters (model RE4011-01) due to LCD display problems that may cause inaccurate glucose readings, risking diabetes treatment errors.
Manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.
Trividia Health is recalling blood glucose meters with model number RE4011-01 because they have manufacturing defects causing LCD display issues. This can lead to missing or partial segments (ghosting) that might result in incorrect glucose readings, which could cause inappropriate diabetes treatment decisions.
The meters have a manufacturing defect that causes the LCD display to show missing or partial segments (ghosting). This can lead to misreading glucose values, potentially causing patients to make incorrect treatment decisions for their diabetes management.
Diabetes patients who own the recalled blood glucose meters (model RE4011-01) are most at risk. The specific units affected are those with the listed serial numbers and UDI-DI codes.
Check for the model number RE4011-01 on the device. Affected units have specific serial numbers listed in the recall notice (e.g., T13908301 to T13912300) and UDI-DI codes (e.g., 00087701426254 for the meter kit).
Look for the serial number on the device, which should match one of the listed numbers (e.g., T13908301 to T13912300).
Reach out to Trividia Health for further assistance if you own a recalled meter.
The model number is RE4011-01.
Check the serial number on your device; affected units have specific serial numbers listed in the recall (e.g., T13908301 to T13912300).
Contact Trividia Health to confirm if your meter is affected and follow their instructions.
We’ve drafted a message you can send Trividia Health to request your refund or repair — edit it as you like.
Subject: Recall Z-0413-2026 — Trividia Health Trividia Health Hello, I own a Trividia Health that is covered by recall Z-0413-2026 from Trividia Health. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
