Philips recalls charging stations used with MRI patient monitors due to poor electrical contact causing charging failure. Affected units have product code 989803191021 and were made before March 2020.
A problem has been detected with the Philips LI-Polymer rechargeable battery when used with its approved charging station and module charger. When the battery is inserted into a charger bay, the LED indicatory lights solid red and the battery will not charge. This may result from poor electrical contact between the battery and charger.
Philips is recalling charging stations used with MRI patient monitors because poor electrical contact causes the battery to show solid red lights and not charge. This could lead to improper battery charging if the device is used without the battery charging properly.
The charging station has poor electrical contact with the battery, causing the LED lights to show solid red and preventing charging. This means the battery won't charge properly when inserted into the charger bay, potentially leading to improper battery function.
Patients using MRI monitoring systems with this charging station may be affected. Healthcare facilities that use the Expression MR400 MRI Patient Monitoring System are most at risk.
Check for product code 989803191021 on the charging station. The units were manufactured before March 2020 and are used with the Expression MR400 MRI Patient Monitoring System.
Look for product code 989803191021 on the charging station.
The charging station has poor electrical contact with the battery, causing the LED lights to show solid red and preventing charging.
Check for product code 989803191021 on the charging station. The units were manufactured before March 2020 and are used with the Expression MR400 MRI Patient Monitoring System.
The recall record does not mention a remedy or fix.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2811-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-2811-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
