Philips recalls Module Charger (Product # 989803191031) used with Expression MR400 MRI systems due to poor electrical contact causing charging failure. Affected units manufactured before March 2020.
A problem has been detected with the Philips LI-Polymer rechargeable battery when used with its approved charging station and module charger. When the battery is inserted into a charger bay, the LED indicatory lights solid red and the battery will not charge. This may result from poor electrical contact between the battery and charger.
Philips is recalling a specific Module Charger used with MRI patient monitoring systems because poor electrical contact prevents charging when the battery is inserted. This could lead to the battery not charging properly, potentially causing safety issues if the battery fails during use.
The charger may not properly charge the lithium polymer battery due to poor electrical contact. When the battery is inserted, the LED lights turn solid red and charging stops. This could lead to battery failure during MRI procedures if the battery is not charged properly.
Patients undergoing MRI procedures using the Expression MR400 system with this specific Module Charger. Medical staff who maintain the MRI equipment are most at risk.
Check for Product # 989803191031 on the charger. This model was manufactured before March 2020 and is used with Philips Expression MR400 MRI Patient Monitoring Systems.
Look for Product # 989803191031 on the charger label.
The charger may not charge the battery properly due to poor electrical contact, causing the LED lights to turn solid red.
The battery will not charge when inserted, and the LED lights will show solid red.
The recall record does not mention a remedy or fix.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2812-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-2812-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
