Philips recalls 3.7V Li-Polymer batteries used in MRI patient monitors due to poor electrical contact causing charging failure. Affected units have specific model and manufacturing dates.
A problem has been detected with the Philips LI-Polymer rechargeable battery when used with its approved charging station and module charger. When the battery is inserted into a charger bay, the LED indicatory lights solid red and the battery will not charge. This may result from poor electrical contact between the battery and charger.
Philips is recalling 3.7V rechargeable lithium polymer batteries used in MRI patient monitors. The batteries may not charge properly due to poor electrical contact with the charger, which could lead to improper use in medical equipment.
The battery may not charge properly when inserted into the charger due to poor electrical contact. This can cause the battery to fail to charge, potentially disrupting patient monitoring during MRI procedures.
Medical facilities using the Expression MR400 MRI Patient Monitoring System with the recalled batteries are affected. Patients undergoing MRI procedures are at risk if the monitoring system fails.
Check for the product number 989803191341 on the battery. Affected units were manufactured between December 2018 and February 2020.
If the battery's LED lights turn solid red when inserted into the charger, it may be affected.
The battery may not charge properly due to poor electrical contact with the charger, which could disrupt patient monitoring during MRI procedures.
Check if the battery's LED lights turn solid red when inserted into the charger. If so, stop using it and contact Philips for guidance.
Manufactured between December 2018 and February 2020.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2810-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-2810-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
