GE Healthcare recalls NM/CT 870 DR Model H3100AS with loose rotor bearing screws that could cause equipment failure. Affected units have specific serial numbers and system IDs listed in the recall notice.
Rotor bearing screws were found loose on detector.
GE Healthcare is recalling certain NM/CT 870 DR models due to loose rotor bearing screws that could lead to equipment malfunction. This recall affects medical imaging equipment used in healthcare settings where proper function is critical.
Loose rotor bearing screws in the detector could cause the equipment to malfunction during operation. This might lead to temporary imaging service interruptions but does not pose a direct risk of injury to users.
Healthcare facilities using the NM/CT 870 DR model with specific serial numbers and system IDs listed in the recall notice are most at risk. Patients and staff using this equipment could experience temporary disruptions in imaging services.
Check if your NM/CT 870 DR model has serial numbers starting with 870X64001 through 870X64031 and corresponding system IDs listed in the recall notice. The model number is H3100AS.
Verify your NM/CT 870 DR model's serial number and system ID against the list provided in the recall notice.
The recall addresses loose rotor bearing screws that could cause equipment malfunction, but it does not pose a risk of injury. The hazard is low risk.
Check if your unit has a serial number starting with 870X64001 through 870X64031 and the corresponding system IDs listed in the recall notice.
Contact GE Healthcare to verify if your unit is affected and check the recall notice for next steps.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2998-2020 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-2998-2020 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
