GE Healthcare recalls Discovery NM670 Pro Model H3100XB with loose rotor bearing screws. Affected units have specific serial numbers and system IDs. Contact GE for details.
Rotor bearing screws were found loose on detector.
GE Healthcare is recalling some Discovery NM670 Pro MRI machines because loose rotor bearing screws could cause the machine to malfunction. This recall affects specific units with known serial numbers and system IDs.
Loose rotor bearing screws in the MRI machine could lead to malfunction during operation. However, the recall does not indicate a risk of serious injury or death in normal use conditions.
Owners of Discovery NM670 Pro MRI machines with the specific serial numbers and system IDs listed in the recall notice are affected. Medical facilities using these machines are most at risk.
Check if your Discovery NM670 Pro MRI machine has the model number H3100XB and the listed serial numbers or system IDs. The recall includes specific serial numbers and system IDs provided in the notice.
Compare your machine's serial number to the list of affected serial numbers and system IDs provided in the recall notice.
The affected model number is Discovery NM670 Pro with the serial number H3100XB.
Check if your machine has the serial numbers or system IDs listed in the recall notice: PRGX52001, PRGX52002, PRGX52003, PRGX52004, PRGX52005, PRGX52006, PRGX52007, PRGX52008, PRGX52009.
The recall does not require immediate stop use; affected units should be checked against the list and contacted for further instructions.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2997-2020 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-2997-2020 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.