Use cautionMedical device recall · FDA · Published February 24, 2021
Philips CT Systems Recall: Incisive Couch May Fail to Lock
Philips Healthcare recalls CT systems with Incisive CT couch that may fail to self-lock, causing unexpected downward movement. Affected units have specific Unique Device Identifiers.
Philips has internally detected an issue with the actuators used in the Incisive CT couch, which could result in the couch failure to self-lock, and unexpectedly moving slowly downward to its limit position.
Take action
Contact the company
📍Recalling firmPhilips Healthcare (Suzhou) Co., Ltd.Suzhou Industrial Park, No. 258 Zhongyuan Road · Suzhou, China
“Philips CT Systems Recall: Incisive Couch May Fail to Lock.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/63240-philips-ct-systems-recall-incisive-couch-may-fail-to-lock. Based on FDA recall #Z-1273-2021 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1273-2021%22&limit=1).
The FDA announced on Feb. 24, 2021, that Philips Healthcare (Suzhou) Co., Ltd. is recalling 109 Philips CT systems due to actuators that may fail to self-lock. This defect could cause the patient couch to unexpectedly move downward. Owners should contact Philips for repair instructions.
How to tell if you have it
Brand: Philips Healthcare
Product: Philips CT systems
UPC: 00884838059849
UPC: 00884838085015
The hazard
Philips detected an issue with the actuators in the Incisive CT couch that could prevent it from self-locking. This failure may cause the couch to move slowly downward to its limit position unexpectedly.
Context
GovInfoNow's records show Philips Healthcare (Suzhou) Co., Ltd. has had 3 other recalls since 2022-12-23. Other recent recalls of similar products include the Philips Incisive CT Software V4.5/V5.0 Recall on 2026-06-26 and the Philips Azurion 7 B20 System Recall on 2026-01-26.
How to tell if you have this one
Check for the Unique Device Identifiers listed in the recall notice. Affected units have specific codes starting with (01)00884838085015(21) followed by numbers.
Brand
Philips Healthcare
Product
Philips CT systems are advanced continuous-rotation computed tomography systems suitable for a wide range of computed
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Check for Recalled Model
Identify if your CT system has the listed Unique Device Identifiers in the recall notice.
Where it went and when
Where it was distributed
Distributed nationwide and abroad; the notice names 2 states.
Named in the notice
Covered by “nationwide”
Not listed
FDA distribution: “Worldwide distribution - US Nationwide distribution in the states of KY, FL, St. Croix, and the countries of Australia, Bolivia, China, Germany, Hungary, Italy, Japan, Republic of Korea, Latvia, Palestine, Puerto Rico, Romania, Russia,…” States read from FDA’s own wording; “not listed” means the notice does not name it.
Named in the notice: Florida, Kentucky, Puerto Rico.
Recall timeline
FDA terminated this recall 2 years after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
4FDA terminated the recall
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-1273-2021 (February 24, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1273-2021 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.