Philips Healthcare recalls CT systems with Incisive CT couch that may fail to self-lock, causing unexpected downward movement. Affected units have specific Unique Device Identifiers.
Philips has internally detected an issue with the actuators used in the Incisive CT couch, which could result in the couch failure to self-lock, and unexpectedly moving slowly downward to its limit position.
Philips Healthcare is recalling certain CT systems that use an Incisive CT couch. The couch may fail to self-lock and move unexpectedly downward, which could cause injury during medical procedures.
The actuators in the Incisive CT couch may fail to self-lock, causing the couch to move slowly downward to its limit position without warning. This could lead to injury if a patient is on the couch during movement.
Healthcare facilities using Philips CT systems with the Incisive CT couch are most at risk. Patients undergoing CT scans with these systems could be affected.
Check for the Unique Device Identifiers listed in the recall notice. Affected units have specific codes starting with (01)00884838085015(21) followed by numbers.
Identify if your CT system has the listed Unique Device Identifiers in the recall notice.
Philips has internally detected an issue with the actuators in the Incisive CT couch that could cause it to fail to self-lock and move unexpectedly downward.
The recall notice does not specify a remedy, so affected users should check the Unique Device Identifiers listed and contact Philips Healthcare for further instructions.
The recall states that the couch may fail to self-lock and move unexpectedly downward, which could cause injury during medical procedures.
We’ve drafted a message you can send Philips Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1273-2021 — Philips Healthcare Philips Healthcare Hello, I own a Philips Healthcare that is covered by recall Z-1273-2021 from Philips Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.