Philips recalls Brilliance iCT SP CT systems (model 728311) with serial numbers 200016-200209 due to risk of patient support table descending unexpectedly after component replacement.
The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.
Philips is recalling specific models of their Brilliance iCT SP CT scanners because a patient support table might drop suddenly after a component replacement. This could cause injury during medical procedures if the table moves unexpectedly.
The patient support table (couch) may drop suddenly to the lowest position after a component (ball screw) is replaced incorrectly. This could happen during medical procedures and potentially cause injury to the patient if the table moves unexpectedly.
Healthcare facilities using Philips Brilliance iCT SP CT systems with model number 728311 and serial numbers 200016 through 200209 are most at risk. Patients undergoing scans with these systems could be affected if the table descends unexpectedly.
Check if your Philips CT system has model number 728311 and serial numbers 200016, 200024, 200030, 200041, 200048, 200060, 200069, 200097, 200098, 200112, 200136, 200200, or 200209.
Verify your Philips CT system's model number and serial numbers to confirm if it is affected.
The patient support table may descend unexpectedly after a component replacement due to ball screw misalignment.
Check your system's model number and serial numbers to see if it is affected; contact Philips for further instructions.
The recall record does not specify a remedy or fix.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2599-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2599-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
