Medtronic recalls specific versions of its Percept PC clinician programmer software due to cycling and log fill problems that could cause crashes when copying settings or reading logs.
There are two issues within this correction action: 1. Cycling Issue: When copying settings from a previously used Activa device to a new Percept PC Implantable Neurostimulator (INS) using the "replacement" function of the A610 clinician programmer application, the cycling feature is not copied properly. 2. Log Fill Issue: When the Percept PC INS System Event log is full, the clinician programmer A610 Software application version 2.0.4584, 2.0.4594, 2.0.4605, or 3.0.1057 crashes when it attempts a reading of the last records in the log.
Medtronic is recalling certain versions of its Percept PC clinician programmer software. These versions may cause crashes when copying settings from an older device or reading full system logs, potentially disrupting medical device programming.
The software may not properly copy settings when switching devices, and can crash when the system log is full. This could lead to programming errors during critical medical procedures if the software fails to function correctly.
Healthcare professionals who use the Percept PC software with deep brain stimulation implants. Those most at risk are clinicians programming the devices during critical medical procedures.
The affected software versions are 2.0.4584, 2.0.4594, 2.0.4605, and 3.0.1057 (which is only approved for Europe). Check your software version in the Percept PC clinician programmer application.
Look for the version number in the Percept PC clinician programmer application to confirm if it's one of the affected versions.
The software may not properly copy settings when switching devices or crash when the system log is full, potentially causing programming errors.
Versions 2.0.4584, 2.0.4594, 2.0.4605, and 3.0.1057 (which is only approved for Europe).
The recall record does not mention a remedy or fix for the software issues.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-1368-2021 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-1368-2021 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
