Medtronic recalls Vanta/Seqenita LT Clinician Programmer (Model CT900E) due to software errors causing device message alerts. Affected units have specific serial numbers listed in the recall.
Software anomalies, CP App messages: "Too Many Device Found", "Unexpected Device Error Code 1502", and "System Update Needed, Service Code 303"
Medtronic is recalling Vanta/Seqenita LT Clinician Programmer software for pain therapy devices with model number CT900E. The software has errors that cause messages like 'Too Many Device Found' and 'Unexpected Device Error Code 1502', which could lead to incorrect device operation.
The software anomalies cause the device to display error messages such as 'Too Many Device Found' and 'Unexpected Device Error Code 1502', which may lead to incorrect device operation. These messages indicate potential software issues that could affect the device's performance but do not pose an immediate safety risk.
Users of Medtronic Vanta/Seqenita LT Clinician Programmer software for pain therapy devices with model number CT900E and specific serial numbers listed in the recall are affected. Healthcare professionals using these devices are most at risk.
Check if your device has the model number CT900E and serial numbers listed in the recall (e.g., NPL3022869, NPL3022873). The product is sold under the brand Medtronic Neuromodulation for pain therapy applications.
Compare your device's serial number with the list of affected numbers provided in the recall.
The recall lists software errors including 'Too Many Device Found', 'Unexpected Device Error Code 1502', and 'System Update Needed, Service Code 303'.
No, the recall does not require immediate stop use. The hazard is low risk and does not pose an immediate safety threat.
Check if your device has the model number CT900E and a serial number from the list provided in the recall (e.g., NPL3022869, NPL3022873).
We’ve drafted a message you can send Medtronic Neuromodulation to request your refund or repair — edit it as you like.
Subject: Recall Z-0915-2023 — Medtronic Neuromodulation Medtronic Neuromodulation Hello, I own a Medtronic Neuromodulation that is covered by recall Z-0915-2023 from Medtronic Neuromodulation. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
