Siemens recalls certain Interventional Fluoroscopic X-Ray Systems due to a software issue that may require terminating procedures and switching to an alternative x-ray system.
Siemens has become aware of a potential issue with software version VE20C. Planned procedures may have to be terminated and performed on an alternative x-ray system.
Siemens is recalling specific models of interventional fluoroscopy x-ray systems because of a software issue that could require stopping procedures and using a different x-ray system. This affects medical facilities using these systems for procedures on patients.
The software version VE20C in these systems may cause planned procedures to have to be stopped and performed on an alternative x-ray system. This could lead to delays in patient care if the issue occurs during a procedure.
Medical facilities that use the recalled Siemens Interventional Fluoroscopic X-Ray Systems for procedures on patients are most at risk. The specific models affected are listed in the recall notice.
Check for the model numbers: ARTIS icono biplane (11327600), ARTIS icono floor (11327700), or ARTIS pheno (10849000). The software version VE20C with specific serial numbers listed in the recall notice may be affected.
Verify the software version on your system; if it is VE20C with the listed serial numbers, it is affected.
Reach out to Siemens directly for instructions on whether you need to switch to an alternative x-ray system.
The software version VE20C may cause planned procedures to have to be terminated and performed on an alternative x-ray system, potentially delaying patient care.
The affected models are ARTIS icono biplane (11327600), ARTIS icono floor (11327700), and ARTIS pheno (10849000).
No, the recall does not require immediate discontinuation. Medical facilities should check the software version and contact Siemens for guidance.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1497-2021 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1497-2021 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.