Philips recalls Brilliance Volume CT scanners with model 728306 that may have a cooling unit expelling from the CT gantry, risking injury. Affected units include serial numbers 100100 and 100434.
Cooling Unit (CLU) expelled out of a CT gantry of an iCT system may result in injury
Philips is recalling certain Brilliance Volume CT scanners that could have a cooling unit expelling from the CT gantry, potentially causing injury. This recall affects specific model and serial number combinations.
The cooling unit (CLU) in the CT scanner could expel from the CT gantry during operation, potentially causing injury. This malfunction might occur if the CLU is not properly secured or if the system is used incorrectly.
Healthcare facilities using Philips Brilliance Volume CT scanners with model number 728306 and serial numbers 100100 or 100434 are most at risk. Patients and staff using these systems may face injury if the cooling unit malfunctions.
Check for model number 728306 and serial numbers 100100 or 100434 on the scanner. These specific units are part of the recall.
Identify the model number (728306) and serial numbers (100100, 100434) on your Philips Brilliance Volume CT scanner.
Model number 728306 and serial numbers 100100 or 100434 are affected.
The cooling unit (CLU) may expel from the CT gantry, potentially causing injury.
Check the model and serial numbers to confirm if your scanner is affected. If it is, contact Philips for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1774-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-1774-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.