Philips recalls certain CT and PET/CT ceiling mount monitor brackets due to potential detachment causing monitor falls and serious injury to patients or staff.
Significant wear of the Monitor Bracket Assembly shaft goes unrecognized could potentially lead to the Monitor Bracket Assembly detaching from the Suspension Arm and result in potential hazard for the monitor to fall while remaining attached to the cables resulting in patient, operator, bystander, or service person to serious injury.
Philips is recalling specific monitor brackets for CT and PET/CT systems because they can detach and cause the monitor to fall while still connected to cables, potentially injuring patients or medical staff. This risk exists due to significant wear in the bracket shaft that isn't detected until it's too late.
The monitor bracket shaft can wear significantly over time without being noticed. If the bracket detaches from the suspension arm, the monitor may fall while still connected to cables, potentially causing serious injury to anyone nearby.
Medical facilities using Philips CT or PET/CT systems with the recalled monitor brackets are at risk. Patients and medical staff could be injured if the monitor falls during procedures.
Check if your monitor bracket has model numbers 728242, 728243, or 728244 for CT and PET/CT systems. These brackets were sold with specific serial numbers listed in the recall notice.
Immediately stop using the recalled monitor bracket as it can detach and cause the monitor to fall, potentially injuring patients or staff.
The affected model numbers are 728242, 728243, and 728244 for CT and PET/CT systems.
Check if your monitor bracket has model numbers 728242, 728243, or 728244 with the specific serial numbers listed in the recall notice.
The recall notice does not provide a fix; the remedy is null, meaning users must stop using the affected brackets immediately.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1983-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-1983-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
