Philips recalls specific CT and PET/CT monitor brackets due to potential detachment causing monitor falls that could injure patients or staff. Affected models include MX8000 with serial numbers starting with 728120 or 728125.
Significant wear of the Monitor Bracket Assembly shaft goes unrecognized could potentially lead to the Monitor Bracket Assembly detaching from the Suspension Arm and result in potential hazard for the monitor to fall while remaining attached to the cables resulting in patient, operator, bystander, or service person to serious injury.
Philips is recalling certain CT and PET/CT monitor brackets that could detach and fall, potentially causing serious injury to patients, operators, or others nearby. This recall affects specific models sold with serial numbers starting with 728120 or 728125.
The monitor bracket shaft may wear without being noticed, which could cause the bracket to detach from the suspension arm. If the monitor falls while still attached to cables, it might injure people nearby.
Healthcare facilities using Philips CT or PET/CT systems with the recalled monitor brackets are most at risk. Patients and medical staff could be injured if the monitor falls while still connected to cables.
Check for model numbers starting with 728120 or 728125 on the bracket. The serial numbers listed in the recall include combinations like 728120 2516 N/A or 728125 2529 N/A.
Look for model numbers starting with 728120 or 728125 on the monitor bracket.
If the bracket appears loose or detached, stop using the monitor immediately to prevent potential falls.
Models starting with 728120 or 728125, with specific serial numbers listed in the recall notice.
Yes, if the monitor falls while still attached to cables, it could cause serious injury to patients, operators, or bystanders.
Check the model number on the bracket; affected models start with 728120 or 728125, with serial numbers like 728120 2516 N/A.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1979-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-1979-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.