Philips recalls certain CT and PET/CT ceiling mount bracket assemblies for potential detachment causing monitor falls and serious injury to patients or staff.
Significant wear of the Monitor Bracket Assembly shaft goes unrecognized could potentially lead to the Monitor Bracket Assembly detaching from the Suspension Arm and result in potential hazard for the monitor to fall while remaining attached to the cables resulting in patient, operator, bystander, or service person to serious injury.
Philips is recalling specific ceiling mount bracket assemblies for CT and PET/CT systems due to a risk of the bracket detaching and causing the monitor to fall, which could seriously injure patients, operators, or bystanders.
The bracket assembly can wear down without being noticed, potentially detaching from the suspension arm. If it detaches while still connected to cables, the monitor could fall, causing serious injury to anyone nearby.
Users of Philips Brilliance 64, Brilliance 40, and Ingenuity Flex CT/PET/CT systems with the listed bracket models and serial numbers are affected. Medical staff and patients using these systems are at highest risk.
Check if your monitor bracket has a model number starting with 728231, 728232, or 728317. These brackets are used with Philips Brilliance 64, Brilliance 40, and Ingenuity Flex CT/PET/CT systems.
Immediately stop using the recalled bracket assembly as it could detach and cause the monitor to fall, potentially injuring patients or staff.
The affected models include bracket assemblies with serial numbers starting with 728231, 728232, or 728317, used with Philips Brilliance 64, Brilliance 40, and Ingenuity Flex CT/PET/CT systems.
The recall record does not mention any remedy or fix for this issue.
Check if your bracket has a model number starting with 728231, 728232, or 728317. These brackets are used with Philips Brilliance 64, Brilliance 40, and Ingenuity Flex CT/PET/CT systems.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1982-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-1982-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
