Philips recalls certain Ingenuity CT X-ray systems with SynchRight P3T software that may increase contrast volume when set to pounds, potentially affecting patient imaging safety.
When setting patient weight unit preferences to pounds, SynchRight P3T (Personalized Patient Protocol) software will result in increased contrast volume, resulting in increased contrast volume recommended for the patient.
Philips is recalling specific Ingenuity CT X-ray systems that have a software issue when set to pounds for patient weight. This could lead to higher contrast volumes being recommended, which might affect patient imaging safety.
When the patient weight unit is set to pounds in the Synch:Right P3T software, the system calculates higher contrast volumes than necessary. This could lead to increased contrast material being administered to patients, potentially causing adverse effects.
Healthcare facilities using the recalled Ingenuity CT X-ray systems with specific serial numbers and software versions are affected. Patients receiving scans on these systems may be at risk if weight settings are incorrectly configured.
Check for serial numbers 300099, 300106, or 300143 on the system. The software version should be 4.1.10 with the SynchRight Option installed.
Verify the software version is 4.1.10 with SynchRight Option installed by checking the system's settings menu.
The recall indicates a potential for increased contrast volume when weight is set to pounds, but the official notice does not specify patient injury risks.
Check for serial numbers 300099, 300106, or 300143 with software version 4.1.10 and SynchRight Option installed.
The official recall does not provide specific action steps for affected systems; check with Philips for further guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2316-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-2316-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
