Philips recalls IQon Spectral CT X-ray systems with specific serial numbers and software version 4.7.7 due to potential increased contrast volume when setting patient weight to pounds. Affected units may require software update to prevent unnecessary contrast exposure.
When setting patient weight unit preferences to pounds, SynchRight P3T (Personalized Patient Protocol) software will result in increased contrast volume, resulting in increased contrast volume recommended for the patient.
Philips is recalling certain IQon Spectral CT X-ray systems that have a software issue when set to pounds for patient weight. This can cause increased contrast volume, which may lead to unnecessary radiation exposure for patients. The recall is for specific serial numbers and software versions.
When the patient weight is set to pounds in the SynchRight P3T software, the system increases the contrast volume recommended for the patient. This could lead to unnecessary radiation exposure during imaging procedures. The issue is specific to certain software configurations and does not affect all units.
Patients using the recalled IQon Spectral CT X-ray systems with specific serial numbers and software version 4.7.7 are at risk. Healthcare providers who operate these systems may need to update the software to prevent unnecessary contrast exposure.
Check if your IQon Spectral CT X-ray system has a serial number starting with 60001, 60005, 60015, 60017, 860026, 860035, 860053, or 860074. The system must also have software version 4.7.7 with the SynchRight Option.
Verify your system's software version is 4.7.7 with SynchRight Option. If it is, contact Philips for a software update.
The recall occurs because setting patient weight to pounds in the SynchRight P3T software causes increased contrast volume, which could lead to unnecessary radiation exposure during imaging.
No, you do not need to stop using the system. The recall requires a software update to prevent unnecessary contrast exposure, not immediate discontinuation.
Check your serial number against the list: 60001, 60005, 60015, 60017, 860026, 860035, 860053, or 860074. The system must also have software version 4.7.7 with SynchRight Option.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2317-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-2317-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
