Trophy SAS recalls CS9600 extraoral X-ray systems that may fail to function as intended, affecting dental and medical imaging for pediatric and adult patients.
Device failed to function as intended and/or failed to conform to their design specifications.
Trophy SAS is recalling its CS9600 extraoral X-ray system because it may not work correctly. This could lead to improper imaging for dental, ENT, cervical spine, and wrist scans in children and adults.
The device may not function as intended or meet design specifications, which could result in inaccurate imaging. This might affect diagnostic support for patients needing X-ray scans.
Healthcare professionals who use the CS9600 system for dental, ENT, cervical spine, and wrist imaging in pediatric and adult patients are most at risk.
The CS9600 extraoral X-ray system is used by healthcare professionals for dental, ENT, cervical spine, and wrist imaging. It was sold for pediatric and adult patients.
Verify if the CS9600 system works correctly for producing X-ray images as intended.
The CS9600 system may not function as intended or meet design specifications, which could lead to inaccurate imaging.
The official recall notice does not specify a contact for assistance.
The recall record does not mention any remedy or fix.
We’ve drafted a message you can send Trophy SAS to request your refund or repair — edit it as you like.
Subject: Recall Z-1627-2023 — Trophy SAS Trophy SAS Hello, I own a Trophy SAS that is covered by recall Z-1627-2023 from Trophy SAS. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.