Philips recalls Azurion 3 M12, M15, 5 M12, 5 M20, 7 B12, 7 B20, 7 M12, and 7 M20 X-ray systems with specific model numbers due to potential loss of imaging functionality from unauthorized hard drives.
Potential Loss of imaging functionality, loss of motorized movement, or loss of data due to unauthorized Hard Disk Drives.
Philips is recalling specific models of their Azurion X-ray systems because unauthorized hard drives could cause imaging functionality to fail. This means the system might not work properly or lose data. Affected users should check their model numbers against the list provided.
Unauthorized hard drives can cause the X-ray system to lose imaging functionality or data. This means the system might not work properly or could lose critical medical imaging information during use.
Healthcare facilities and medical professionals who own or use the recalled Azurion X-ray systems. The risk is low as the issue involves potential data loss rather than immediate safety hazards.
Check if your Philips Azurion X-ray system model matches the listed models (3 M12, 3 M15, 5 M12, 5 M20, 7 B12, 7 B20, 7 M12, or 7 M20) with the specific model numbers provided in the recall notice.
Compare your system's model number with the list of affected models provided in the recall notice.
The recall affects Philips Azurion 3 M12 (model numbers 722063, 722221), Azurion 3 M15 (722064, 722225, 722226), Azurion 5 M12, Azurion 5 M20, Azurion 7 B12, Azurion 7 B20, Azurion 7 M12, and Azurion 7 M20 systems.
Check your system's model number against the list of affected model numbers provided in the recall notice. The specific model numbers are detailed in the recall notice.
Contact Philips directly to confirm if your system is affected and follow their instructions for next steps. The recall does not require immediate action but should be checked.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2892-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-2892-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
