Merge Healthcare recalls software versions 10.2, 10.3, and 10.4 due to safety issues when used with HL7 lab interfaces. Affected users should contact the company for updates.
The firm identified a safety issue affecting the software associated with Merge Hemo versions 9.x and 10.x, used in combination with an HL7 lab interface.
Merge Healthcare is recalling software versions 10.2, 10.3, and 10.4 for a safety issue when used with HL7 lab interfaces. This could pose a risk to lab systems if not properly managed.
The software versions 9.x and 10.x have a safety issue when combined with HL7 lab interfaces. This could lead to improper lab system communication if not handled correctly.
Users of Merge Hemo software versions 10.2, 10.3, and 10.4 with HL7 lab interfaces are affected. Lab technicians and healthcare facilities using these versions are most at risk.
Check for software versions 10.2, 10.3, or 10.4 labeled with the UDI codes provided. These versions were sold with specific dates as listed in the recall notice.
Reach out to Merge Healthcare directly for guidance on the recall and potential fixes.
Software versions 10.2, 10.3, and 10.4 are affected.
Merge Healthcare identified a safety issue affecting the software when used with HL7 lab interfaces.
The recall does not require immediate stop use; contact Merge Healthcare for updates.
We’ve drafted a message you can send Merge Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2387-2021 — Merge Healthcare Merge Healthcare Hello, I own a Merge Healthcare that is covered by recall Z-2387-2021 from Merge Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.