Merge Healthcare recalls VERICIS software versions 11.0.2 to 11.1.1 due to potential inconsistent patient measurements in specific workflows. Affected users should check their software version and contact support.
When following a specific less typical workflow in which the user remeasures using the ultrasound device or manually edits primitive or derived measurement values directly in Clinical Reporting, derived measurements may be inconsistent with the associated primitive measurements in the final patient report.
Merge Healthcare is recalling specific software versions of their VERICIS system because certain workflows can cause measurements to be inconsistent in patient reports. This could lead to incorrect medical data being recorded, but it does not pose an immediate safety risk to users.
When users follow certain less typical workflows—such as remeasuring with ultrasound devices or manually editing measurement values in Clinical Reporting—derived measurements may not match the original measurements in the final patient report. This inconsistency could lead to incorrect medical data being recorded.
Healthcare providers using the VERICIS software versions 11.0.2 through 11.1.1 are likely affected. Medical staff who perform ultrasound measurements or edit patient data in these specific workflows are at the highest risk.
Check if your VERICIS software version is 11.0.2, 11.0.3, 11.0.4, 11.1, or 11.1.1. The software versions are identified by the specific version numbers listed in the recall notice.
Identify your VERICIS software version by checking the version numbers listed in the recall notice (11.0.2 to 11.1.1).
No, this recall does not pose a safety risk. The issue is about potential measurement inconsistencies in specific workflows, not physical harm.
Check if your VERICIS software version is 11.0.2, 11.0.3, 11.0.4, 11.1, or 11.1.1 as listed in the recall notice.
The recall does not require immediate action. Check your software version and contact Merge Healthcare support if you need further assistance.
We’ve drafted a message you can send Merge Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1400-2025 — Merge Healthcare Merge Healthcare Hello, I own a Merge Healthcare that is covered by recall Z-1400-2025 from Merge Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
