Philips recalls Ingenia 1.5T S-a MRI systems that may delay patient evacuation during manual mode use, potentially causing treatment delays.
When using manual mode, the tabletop may not completely move in or out and result in potential delay in patient evacuation from the bore, which could result in a delay of treatment
Philips is recalling certain Ingenia 1.5T S-a MRI systems because the tabletop may not move completely in or out during manual mode, which could delay patient evacuation and treatment. This risk affects medical facilities using the equipment for diagnostic imaging.
When the tabletop doesn't move fully in or out during manual mode, it can delay patient evacuation from the MRI bore. This may cause treatment delays for patients who need immediate medical attention.
Medical facilities that use the recalled Ingenia 1.5T S-a MRI systems for diagnostic imaging are most at risk. Patients undergoing scans during manual mode operation could experience treatment delays.
The recalled systems have model numbers 781347 or 78137. Check the serial number on the device for the unique device identifier (UDI#) listed in the record.
Verify if the tabletop moves completely in or out during manual mode operation.
The tabletop may not move completely in or out during manual mode, which could delay patient evacuation and cause treatment delays.
Model numbers 781347 and 78137.
No, but you should check if the tabletop moves completely during manual mode. If not, contact Philips for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2413-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-2413-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.