Philips recalls Ingenia 3.0T-a MRI systems that may not move fully in manual mode, potentially delaying patient evacuation during emergencies. Affected units have specific model numbers and serial identifiers.
When using manual mode, the tabletop may not completely move in or out and result in potential delay in patient evacuation from the bore, which could result in a delay of treatment
Philips is recalling certain Ingenia 3.0T-a MRI systems that may not move completely in manual mode, which could delay patient evacuation from the machine during emergencies. This risk is specific to the affected models and serial numbers.
When the tabletop moves manually, it may not fully extend or retract, potentially delaying patient evacuation from the MRI bore. This could cause treatment delays during emergencies if the patient needs immediate assistance.
Medical facilities using the affected Ingenia 3.0T-a MRI systems are most at risk. Patients using these systems during emergencies could face delays in evacuation.
Check for model numbers 781342 or 781377 and specific serial numbers listed in the UDI (Unique Device Identifier) database. The affected units have detailed serial identifiers with 'N/A' or specific numeric patterns.
Identify if your MRI system has model numbers 781342 or 781377 and the specific serial numbers listed in the UDI database.
Models 781342 and 781377 with specific serial numbers listed in the UDI database.
The tabletop may not move completely in manual mode, potentially delaying patient evacuation during emergencies.
Yes, check your device against the list of affected model numbers and serial identifiers to determine if it's included.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2417-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-2417-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.