Siemens recalls Artis Q.zen floor with VD12 software for possible delay in X-ray procedures during angiography. Affected units have specific model and serial numbers.
If SID (source-to-image distance) lift movement is activated and x-ray shall be released simultaneously; x-ray is not possible and the message No x-ray, try again is displayed, may result in a short delay in procedure
Siemens is recalling Artis Q:zen floor systems with VD12 software for angiography. The recall is due to a potential delay in X-ray procedures if the system incorrectly displays 'No x-ray, try again' when the x-ray should be released.
If the system's SID lift movement is activated and x-ray release happens at the same time, it may show a message saying 'No x-ray, try again' instead of performing the X-ray. This could cause a short delay in the procedure but does not pose a risk of injury.
Medical professionals using Siemens Artis Q.zen floor systems with VD12 software for angiography procedures. Patients undergoing these procedures may experience minor delays.
Check for model number 10848353 or serial numbers 105500, 105503, 105501 on the Artis Q.zen floor systems with VD12 software for angiography.
Look for model number 10848353 or serial numbers 105500, 105503, 105501 on the Artis Q.zen floor systems.
The recall is due to a potential delay in X-ray procedures if the system incorrectly displays 'No x-ray, try again' when the x-ray should be released.
Check the model number and serial numbers to see if your unit is affected. If it is, contact Siemens for further instructions.
No, the hazard only causes a short delay in procedures and does not pose a risk of injury.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0303-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0303-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
