Siemens Artis zee floor software VD12 recall: Delayed x-ray procedure risk

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Contact the company & request your remedy

Recalling firmSiemens Medical Solutions USA, Inc40 Liberty Blvd · Malvern, PA 19355-1418

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✎ GovInfoNow plain-language explainer

What happened, in plain English

Siemens is recalling Artis zee floor imaging systems with specific software versions due to a potential delay in x-ray procedures. This could cause delays in medical treatments if the system displays a message saying 'No x-ray, try again' during imaging.

Why it’s dangerous

When the system's SID lift movement is activated and x-ray release happens at the same time, the system may temporarily stop x-ray production. This causes a delay in imaging procedures, potentially affecting treatment timing.

Who’s affected

Medical facilities using Siemens Artis zee floor systems with software version VD12 are affected. Staff performing imaging procedures may experience delays if the system displays the 'No x-ray, try again' message.

How to tell if you have this one

Check for model number 10094135 and serial numbers 124703, 139012, or 139023 on the Artis zee floor systems with VD12 software for angiography.

Brand
Siemens
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check System Status
Look for the message 'No x-ray, try again' during imaging procedures to confirm if the system is affected.

✎ GovInfoNow

Questions people ask

What software version is affected?

Software version VD12 for angiography systems.

How can I tell if my Artis zee floor is affected?

Check for model number 10094135 and serial numbers 124703, 139012, or 139023.

Is there a fix for this issue?

The recall record does not mention a remedy or fix.

Take action

Contact Siemens

We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-0296-2022 — Siemens Siemens

Hello,

I own a Siemens that is covered by recall Z-0296-2022 from Siemens.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-0296-2022 (October 20, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0296-2022 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Siemens Medical Solutions USA, Inc recalls Artis zee floor with software VD12-angiography systems developed for single and biplane diagnostic imaging and

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