Siemens recalls Artis zee ceiling systems with VD12 software for possible short procedure delays. Affected units have specific model and serial numbers. Contact Siemens for details.
If SID (source-to-image distance) lift movement is activated and x-ray shall be released simultaneously; x-ray is not possible and the message No x-ray, try again is displayed, may result in a short delay in procedure
Siemens is recalling Artis zee ceiling systems with VD12 software for possible short delays in procedures. This issue occurs when the x-ray system displays a message that x-rays aren't possible, causing a brief pause in imaging.
If the system's source-to-image distance lift movement is activated and x-ray release happens at the same time, the system may show a message saying 'No x-ray, try again.' This causes a short delay in the procedure but does not cause injury.
Medical facilities using Siemens Artis zee ceiling systems with VD12 software for imaging procedures are likely affected. Staff performing interventional procedures may be at risk of minor delays.
Check for model number 10094137 or serial numbers listed: 150002, 150017, 125700, 150005, 150023, 150009, 150015, 150003, 147120, 147119, 150011. These systems were sold starting November 15, 2021.
Look for the model number 10094137 or the listed serial numbers to confirm if your system is affected.
The system may display a message saying 'No x-ray, try again' when the source-to-image distance lift movement is activated and x-ray release happens at the same time, causing a short delay in procedures.
Check for model number 10094137 or serial numbers: 150002, 150017, 125700, 150005, 150023, 150009, 150015, 150003, 147120, 147119, 150011. These systems were sold starting November 15, 2021.
The recall does not specify a remedy, so no action is required beyond checking if your system is affected.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0297-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0297-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
