Acer recalls certain 13.3-inch Aspire notebooks due to a burn hazard from a shorting microphone wire under the palm rest. Affected models include AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, and AS3810TZG. Contact Acer for repair.
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
Acer is recalling specific 13.3-inch Aspire notebook computers because a microphone wire under the palm rest can short circuit and overheat, causing a burn hazard. Consumers should stop using these models immediately and contact Acer to check if their unit is affected.
The internal microphone wire under the palm rest can short circuit and overheat. This overheating may cause burns to the user's hand or arm if they touch the area while using the notebook. The hazard occurs during normal use when the palm rest is in contact with the user's hand.
Owners of the recalled Acer Aspire notebook models (AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, and AS3810TZG) are affected. Users who frequently place their hands near the palm rest area are at higher risk of burns.
Check if your notebook has a model number starting with AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, or AS3810TZG. The screen size is approximately 13.3 inches diagonally. Not all units are affected, so contact Acer to confirm your model is included.
Immediately stop using the recalled notebook computers to avoid potential burns from overheating.
Call or visit Acer's website to determine if your notebook is affected and to schedule a free repair.
Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
The affected models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, and AS3810TZG. Not all units are affected.
Check if your model number starts with AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, or AS3810TZG. The screen size is about 13.3 inches diagonally.
Yes, the hazard can cause burns to the user's hand or arm if the overheating occurs during normal use.
We’ve drafted a message you can send Acer to request your refund or repair — edit it as you like.
Subject: Recall 100 — Acer Certain Acer Aspire-series Notebook Computers Hello, I own a Certain Acer Aspire-series Notebook Computers that is covered by recall 100 from Acer. The official recall notice states: Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
