Siemens recalls Artis Q.zen ceiling systems with software VD12-angiography that may cause short procedure delays if x-ray release is interrupted during imaging. Affected units have specific serial numbers.
If SID (source-to-image distance) lift movement is activated and x-ray shall be released simultaneously; x-ray is not possible and the message No x-ray, try again is displayed, may result in a short delay in procedure
Siemens is recalling Artis Q.zen ceiling systems with software VD12-angiography that could cause short delays in procedures if x-ray release is interrupted. This is a software issue that might affect imaging procedures but does not pose a serious safety risk.
If the source-to-image distance lift movement is activated and x-ray release happens at the same time, the system may display a message saying 'No x-ray, try again' instead of allowing the x-ray to proceed. This can cause a brief delay in the imaging procedure but does not cause injury or damage.
Medical facilities using Siemens Artis Q.zen ceiling systems with software VD12-angiography are likely affected. Staff performing imaging procedures may be at risk if the issue occurs.
Check for model number 10848354 or serial numbers listed: 111502, 111503, 111510, 111507, 111512, 111508, 111133, 111504, 111506, 111513, 111500, 111501, 111505, 111514.
Verify if the system displays a message saying 'No x-ray, try again' when x-ray release is interrupted during imaging procedures.
No, the recall does not require stopping use. The issue causes only short delays in procedures.
The recall does not specify a remedy, so no action is needed. Contact Siemens if you have concerns.
Check for model number 10848354 or the listed serial numbers: 111502, 111503, 111510, 111507, 111512, 111508, 111133, 111504, 111506, 111513, 111500, 111501, 111505, 111514.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0304-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0304-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
