Natus Neurology recalls IPELA FHD PTZ Tile Kits with Axis cameras used in sleep monitoring software. Ceiling tiles may fall causing injury. Check serial numbers for affected units.
Tile kits that allow one to install and situate a video camera within a patient environment are not fitting properly in some domestic institution ceiling tile grids that have a thinner style grid frame. The ceiling tile may suddenly fall from the ceiling and cause a safety risk to the patient or end user.
Natus Neurology is recalling IPELA FHD PTZ Tile Kits that use Axis cameras with their sleep monitoring software. The kits may not fit properly in some ceiling tile grids, causing tiles to fall and potentially injure patients or users.
The tile kits may not fit correctly in some ceiling tile grids with thinner frames. This can cause ceiling tiles to fall suddenly, creating a risk of injury to patients or users.
Patients and caregivers using the IPELA FHD PTZ Tile Kits with Natus Neuroworks/Sleepworks software in domestic institutions are most at risk. The recall affects all units with serial numbers.
Check if your unit has the IPELA FHD PTZ Tile Kit with Axis cameras used with Natus Neuroworks/Sleepworks software. All units have serial numbers.
Verify your unit's serial number to confirm it is affected by this recall.
The tile kits may not fit properly in some ceiling tile grids, causing tiles to fall and potentially injure patients or users.
Check if your unit has the IPELA FHD PTZ Tile Kit with Axis cameras used with Natus Neuroworks/Sleepworks software. All units have serial numbers.
The recall does not specify a remedy, so check with Natus Neurology for further instructions.
We’ve drafted a message you can send Natus Neurology to request your refund or repair — edit it as you like.
Subject: Recall Z-0661-2022 — Natus Neurology Natus Neurology Hello, I own a Natus Neurology that is covered by recall Z-0661-2022 from Natus Neurology. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
