AMX 5000 series wireless touch panels with rechargeable batteries recalled due to fire and burn risks from overheating battery packs. Consumers must stop using and contact AMX for free replacement.
A defect in the battery can cause the battery pack to overheat and rupture. This poses a fire and burn hazard to consumers
AMX recalled wireless touch panels for audio/video systems because defective batteries can overheat and cause fires or burns. Users should stop using the panels immediately and get a free replacement from AMX.
The batteries in these touch panels can overheat and rupture, leading to fire and burn injuries. This happens because of a defect in the battery pack that causes it to overheat under normal use conditions.
Homeowners and businesses using AMX 5000 series touch panels (MVP-5100, MVP-5150, MVP-5200i) are affected. Those with the panels installed in homes or commercial spaces are most at risk.
Check the back of the touch panel for a label with the model number (MVP-5100, MVP-5150, or MVP-5200i). These panels are sold as wireless remote controls for home or business audio/video systems.
Immediately stop using the touch panels to prevent fire or burn injuries.
Reach out to AMX for instructions on getting a free replacement battery.
Consumer should immediately stop using the touch panels and contact AMX for instructions on how to receive a replacement battery at no cost.
The recalled models are AMX 5000 series touch panels with model numbers MVP-5100, MVP-5150, or MVP-5200i.
Check the back of the touch panel for a label with the model number (MVP-5100, MVP-5150, or MVP-5200i).
Yes, the defective batteries can overheat and cause fire or burns, so stopping use is critical.
No, AMX will send a free replacement battery without you needing to return the product.
We’ve drafted a message you can send AMX to request your refund or repair — edit it as you like.
Subject: Recall 35 — AMX Rechargeable Batteries sold with MVP 5000 Series Wireless Touch Panels Hello, I own a Rechargeable Batteries sold with MVP 5000 Series Wireless Touch Panels that is covered by recall 35 from AMX. The official recall notice states: Consumer should immediately stop using the touch panels and contact AMX for instructions on how to receive a replacement battery at no cost. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
