Siemens recalls Vertix Solitaire touch displays due to short circuit risk in power supply causing overheating and fire. Affected units have specific serial numbers. Contact for return instructions.
Short circuit in the power supply unit (PSU) of the Touch Display may lead to overheating and fire
Siemens is recalling the Vertix Sol: a touch display component used in medical imaging. A short circuit in its power supply can cause overheating and fire, so affected units should be stopped using immediately.
The power supply unit (PSU) in the touch display can short circuit, leading to overheating. This overheating may cause a fire, especially if the device is used in a medical environment where heat buildup could be dangerous.
Healthcare facilities using the Vertix Solitaire touch display for medical imaging are most at risk. Patients and staff could be exposed to fire if the device overheats.
Check for serial numbers starting with 1239 or 1241 on the device. The Vertix Solitaire is a medical imaging component used in hospitals and outpatient clinics.
Discontinue use of the Vertix Solitaire touch display if it has a serial number starting with 1239 or 1241.
No, this recall is for medical imaging facilities only, as the Vertix Solitaire is designed for hospitals and outpatient departments.
Check for serial numbers starting with 1239 or 1241 on the device. The Vertix Solitaire is used in medical imaging settings.
Stop using it immediately and contact Siemens for further instructions.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2188-2024 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2188-2024 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
