Siemens recalls Artis zee multi-purpose X-ray machines with model 10094139 due to risk of X-ray tube overheating if coolant level drops. Affected units display error messages and may stop X-ray function.
If the coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message "TUBE HOT, have a break". Several minutes later the system will block X-ray to prevent further damage and display the message "NO XRAY: TUBE TOO HOT".
Siemens is recalling Artis zee multi-purpose X-ray machines with model number 10094139. If the coolant level drops too low, the X-ray tube can overheat, causing the machine to stop X-ray function and display error messages.
If the coolant level in the cooling circuit drops below a certain level, the X-ray tube may overheat. The machine will first display a 'TUBE HOT, have a break' message, then block X-ray function after several minutes to prevent damage.
Healthcare facilities using the Artis zee multi-purpose X-ray machine with model number 10094139 are most at risk. Patients and staff using this equipment could be affected if the machine overheats.
Check for the model number 10094139 on the machine. Affected units have specific serial numbers listed in the recall notice, including those added as of October 4, 2023.
Look for error messages like 'TUBE HOT, have a break' or 'NO XRAY: TUBE TOO HOT' to confirm overheating.
Reach out to Siemens Medical Solutions USA, Inc for specific guidance on affected units and next steps.
The X-ray tube may overheat, causing the machine to display 'TUBE HOT, have a break' and then block X-ray function after several minutes to prevent damage.
Check for the model number 10094139 and verify your serial number against the list provided in the recall notice.
No, but if you see error messages indicating overheating, stop using it until the issue is resolved.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0969-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0969-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
