Siemens recalls syngo.via RT Image Suite software upgrade VB60 that may display incorrect laser coordinates during patient marking. Affected units run on specific model numbers and serials. Contact for remedy.
Upgraded software version makes an automatic change in laser configuration settings for "markerless workflow" which may lead to the wrong laser offset coordinates being displayed in the Patient Marking step.
Siemens is recalling a software upgrade for their syngo.via RT Image Suite that could display incorrect laser coordinates during patient marking. This might cause misalignment in procedures if the software is used without correction.
The software upgrade changes laser configuration settings for markerless workflow, which may display wrong laser offset coordinates during patient marking. This could lead to misaligned procedures if not corrected.
Medical facilities using the specific syngo.via RT Image Suite software upgrade VB60 on model number 10496180 or serial number 133527 are affected. Staff performing patient marking procedures are most at risk.
Check if your syngo.via RT Image Suite is upgraded to VB60 software on model number 10496180 or serial number 133527. The software runs on servers with syngo.via and CT scanners with syngo.CT VA40A after upgrade.
Verify your syngo.via RT Image Suite software version is VB60 on model number 10496180 or serial number 133527.
The recall states it may display incorrect laser coordinates during patient marking, but no specific injury risk is mentioned.
The recall does not specify a remedy, so contact Siemens directly for guidance.
Check for model number 10496180 or serial number 133527 on syngo.via RT Image Suite upgraded to VB60 software.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0994-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0994-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
