Comverge recalls programmable thermostats with TXU Energy serial numbers 1015857-1022518 due to fire risk from overheating communication modules. Free replacement modules provided.
The communication module in the thermostat can overheat, posing a risk of fire hazard.
Comverge is recalling programmable thermostats with specific serial numbers because the communication module can overheat and cause fire. Consumers should get a free replacement module from Comverge.
The communication module inside the thermostat can overheat, which may lead to a fire hazard. This risk occurs because the module is not properly designed to handle normal heat buildup.
TXU Energy customers who own programmable thermostats with serial numbers between 1015857 and 1022518 are affected. Those who have the communication module installed are most at risk.
Check the top of your thermostat's plastic housing for a serial number between 1015857 and 1022518. The thermostat should have 'TXU Energy' and 'White Rodgers' printed on the front faceplate.
Reach out to Comverge for a free replacement communication module installation.
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Check the top of your thermostat's plastic housing for a serial number between 1015857 and 1022518. The thermostat should have 'TXU Energy' and 'White Rodgers' printed on the front faceplate.
The recall states the communication module can overheat and pose a fire hazard, but does not specify injury risks.
No, the recall states consumers should not attempt to disable or replace the communication module.
We’ve drafted a message you can send Comverge to request your refund or repair — edit it as you like.
Subject: Recall 431 — Comverge Programmable thermostat communication module Hello, I own a Programmable thermostat communication module that is covered by recall 431 from Comverge. The official recall notice states: Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
