Companion Medical recalls InPen Diabetes Management App versions 5.6.1.1 and 5.6.2 that may crash, causing delayed insulin therapy and hyperglycemia. Affected users should contact for updates.
Diabetes management app may crash immediately upon opening, while using the app and/or while app is running in the background, which may lead to inability to use the app. An error message may be displayed indicating the app has stopped or isn't responding. After the crash, a present dose reminder is not displayed, which may lead to delayed insulin therapy and potentially resulting in hyperglycemia.
Companion Medical is recalling specific versions of their InPen Diabetes Management App due to crashes that can cause delayed insulin therapy and hyperglycemia. This risk affects users who rely on the app for dose reminders.
The app may crash when opened, used, or running in the background, causing error messages and preventing dose reminders. Without reminders, users may delay insulin therapy, leading to hyperglycemia (high blood sugar).
Users of the InPen Diabetes Management App with the specified software versions are most at risk if they depend on the app for insulin dose reminders. This includes individuals managing diabetes with the InPen System.
Check for app versions 5.6.1.1 or 5.6.2 on Android devices. The product codes include MMT-105ELBLNA, MMT-105ELGYNA, MMT-105ELPKNA, MMT-105NNBLNA, MMT-105NNGYNA, or MMT-105NNPKNA.
Verify your InPen Diabetes Management App version is 5.6.1.1 or 5.6.2 on Android.
Reach out to Companion Medical for guidance on next steps.
The app may crash when opened, used, or running in the background, causing delayed insulin therapy and hyperglycemia.
Android versions 5.6.1.1 and 5.6.2 with InPen System product codes MMT-105ELBLNA, MMT-105ELGYNA, MMT-105ELPKNA, MMT-105NNBLNA, MMT-105NNGYNA, or MMT-105NNPKNA.
No, but you should check your app version and contact Companion Medical for updates.
We’ve drafted a message you can send Companion Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-0741-2023 — Companion Medical Companion Medical Hello, I own a Companion Medical that is covered by recall Z-0741-2023 from Companion Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
