Medtronic recalls Vanta/Seqenita LT Clinician Programmer software with error messages like 'Too Many Device Found' and 'Unexpected Device Error Code 1502' for pain therapy systems. Affected units may experience software issues.
Software anomalies, CP App messages: "Too Many Device Found", "Unexpected Device Error Code 1502", and "System Update Needed, Service Code 303"
Medtronic is recalling Vanta/Seqenita LT Clinician Programmer software for pain therapy devices that show error messages such as 'Too Many Device Found' and 'Unexpected Device Error Code 1502'. These software anomalies could cause the device to malfunction, potentially affecting patient safety.
The software anomalies cause error messages like 'Too Many Device Found' and 'Unexpected Device Error Code 1502', which may lead to incorrect device operation. These issues could result in improper pain therapy adjustments if not addressed.
Users of Medtronic Vanta/Seqenita LT Clinician Programmer software for pain therapy devices with the model number CT900C are affected. Healthcare professionals who manage these systems are most at risk.
Check for the model number CT900C on the device. Affected units have specific lot/serial numbers listed in the recall notice, including NPL1000794 and others.
Verify the device model number is CT900C for Vanta/Seqenita LT Clinician Programmer software.
The device may show error messages such as 'Too Many Device Found', 'Unexpected Device Error Code 1502', or 'System Update Needed, Service Code 303'.
Check the device model number for CT900C and look for the specific lot/serial numbers listed in the recall notice, such as NPL1000794.
The recall record does not specify a remedy or fix for the software anomalies.
We’ve drafted a message you can send Medtronic Neuromodulation to request your refund or repair — edit it as you like.
Subject: Recall Z-0913-2023 — Medtronic Neuromodulation Medtronic Neuromodulation Hello, I own a Medtronic Neuromodulation that is covered by recall Z-0913-2023 from Medtronic Neuromodulation. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.