Fire-Lite Alarms recalls MS-9600LS series control panels that may fail to sound alarms during fires. Affected units require a free software update from Fire-Lite Alarms.
The recalled fire alarm control panels used with an SLC-2LS expander module can fail to sound an alarm in the event of a fire.
Fire-Lite Alarms is recalling specific fire alarm control panels that could fail to sound alarms during a fire. This means the system might not alert occupants if a fire occurs, increasing the risk of injury or death.
The software in the SLC-2LS expander module may fail to trigger alarms during a fire. If the system doesn't sound an alarm, occupants won't be alerted to evacuate, potentially leading to injury or death.
Building managers who own or use the recalled Fire-Lite control panels are most at risk. The hazard affects fire safety systems in commercial buildings.
Check for the Fire-Lite model MS-9600LS, MS-9600LSC, MS-9600LSE, MS-9600UDLS, MS-9600UDLSE, UNIMODE9600LS, or UNIMODE9600UDLS on the front of the panel. The panel has the brand name "Fire-Lite Alarms by Honeywell" and the model number.
Building managers should reach out to Fire-Lite Alarms directly for a free software upgrade to fix the alert failure.
Building managers should contact Fire-Lite Alarms for a free software upgrade. Fire-Lite Alarms is contacting its customers directly.
No, the recall requires a software update, not immediate removal. Building managers can keep using the panel after the update.
The affected models are MS-9600LS, MS-9600LSC, MS-9600LSE, MS-9600UDLS, MS-9600UDLSE, UNIMODE9600LS, and UNIMODE9600UDLS.
Check the front of the panel for the Fire-Lite model number and the label "Fire-Lite Alarms by Honeywell".
We’ve drafted a message you can send Fire-Lite Alarms to request your refund or repair — edit it as you like.
Subject: Recall 811 — Fire-Lite Alarms Fire Alarm Control Panel Hello, I own a Fire Alarm Control Panel that is covered by recall 811 from Fire-Lite Alarms. The official recall notice states: Building managers should contact Fire-Lite Alarms for a free software upgrade. Fire-Lite Alarms is contacting its customers directly. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
